This unit explores the critical role communication plays in effective leadership and healthy workplace relationships. You will examine the principles of relational coordination and learn how communication influences collaboration, trust, and team performance. The unit also introduces common sources of conflict, including the differences between cognitive and emotional conflict, and reviews strategies for navigating challenging conversations constructively. In addition, you will explore the role of emotional intelligence in communication and conflict resolution, helping you strengthen your ability to lead with greater awareness, empathy, and effectiveness.