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ForwardCommunication & Conflict
Learners explore best practices in communication and conflict and reflect on strategies for communicating with audiences that do not share their expertise. During the in-person workshop, learners will expand on these concepts to build the negotiation skills necessary to advocate for themselves and their profession.
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Included modules:
- Mindful Listening & Communication
- Leadership & Communication
- A Framework for Communication
Learning Objectives
Learners will be able to:
- Discuss the components of mindful or active listening
- Identify the potential barriers to this kind of listening
- Apply a few strategies to foster good communication
- Describe the relationship between leadership and communication skills.
- Explain the theory of relational coordination.
- Apply the theory of relational coordination to communication behaviors.