An Introduction to Communication and Conflict: October 6 to October 17

The "An Introduction to Communication and Conflict" unit explores the integral role of communication in leadership, emphasizing how effective communication fosters superior relational coordination and conflict resolution. Participants will learn to apply theories of relational coordination to enhance their communication styles, differentiate between cognitive and emotional conflicts, and utilize various conflict resolution modes. Additionally, this unit details the components of emotional intelligence and its crucial function in navigating and resolving conflicts effectively.

• Leadership & Communication
• A Framework for Communication